❤️ I enjoy coming up with simple solutions for complex problems. When possible, I design with the folks I'm creating for. I'm actively improving my awareness of my biases, assumptions, and privileges.
🤸I have over 3 years of experience collaborating with cross-functional product teams. I've crafted in-app content experiences, simplified documentation, standardized scalable UX patterns, and more. My background in full-stack development and user experience and my knack for writing help me make technology more accessible and digestible.
🐈When I'm not designing content experiences, you can find me learning my 'New Skill of the Month' or volunteering at my local cat rescue.
I was the kid who sneakily read books under my desk during class, and my obsession with words never stopped.
I live in Southern California.
Collaborating with cross-functional stakeholders and using data-driven techniques to craft human-centered UI text, in-app guidance, documentation, Trailhead modules, and more.
These days, I'm crafting content for and Einstein Bots. Before that, I wrote for Sales Cloud's productivity features, and was the sole writer for scrum teams and over 6 million users.
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Relevant Courses: Software Engineering, Philosophy of Language, Project Management, Web Programming, Analysis of Customers and Markets, Marketing Analytics, Web Usability